Brelly can now understand the photos on your claim.
When you upload an image, Brelly looks at it, writes a short caption and description of what it shows, and attaches that understanding to the file. Co-Pilot can then talk about the photo alongside the rest of your claim.
Image Uploads is an early access feature. You turn it on in Brelly Labs, and it may keep changing while we improve it.
Please note: Brelly uses advanced AI with computer vision but it can make mistakes are appear more confident than it should. When assessing damage it is important a human is the final verifier in what is truly shown.
Turning on Image Uploads
Image Uploads is part of Brelly Labs.
To turn it on:
1. Open your profile menu in the top-right corner.
2. Select Brelly Labs.
3. Find Image Uploads and turn its setting on.
The first time you turn on a Labs feature, you will see an Activate Brelly Labs message explaining what early access means. You can turn Image Uploads off again at any time from the same menu.
Adding a photo
Once Image Uploads is on, you can add photos the same way you add other files:
Attach a photo directly in the Co-Pilot chat composer.
Or upload a photo from the Files area of a claim.
Supported image types are JPG, PNG, GIF, and WEBP.
iPhone photos: iPhones often save pictures in the HEIC format, which is not supported yet. If your photo will not upload, change it to JPG first. On an iPhone you can do this by taking photos in "Most Compatible" mode (Settings → Camera → Formats), or by saving the image as JPG before uploading.
What Brelly does with your photo
After you upload an image, Brelly automatically:
Looks at the photo and writes a short caption.
Writes a description of what the image shows.
Saves that caption and description to the file so Co-Pilot can use it.
This means Co-Pilot can describe and reason about your photos. For example, you can ask:
What does this photo show?
Does this damage photo match the description in the inspection report?
Summarize what the photos on this claim show.
What to expect
A photo is usable in chat as soon as it uploads. Brelly reads images right away.
The automatic caption and description are added shortly after upload, as Brelly finishes looking at the image.
Because this is early access, the way photos are described may keep improving over time.
If a photo you uploaded into the Files page does not seem to be seen by Brelly Co-Pilot, give it a moment to finish processing, then ask again. If it still looks wrong, contact Brelly support.