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How to Use the Claim Overview Page

Your central hub for viewing and managing claim details, policy info, carrier contacts, and stakeholders.

Updated this week

What the Overview Page Does

The Overview page is your starting point when you open any claim. It gives you quick access to the essential information about the claim without digging through multiple screens.

The Four Tabs

The Overview page is organized into four tabs:

Tab

What It Shows

Claim Info

Claim number, policy number, status, date of loss, peril, and storm/event description

Policy Details

Policy type, effective dates, coverages, and deductibles

Carrier Details

Carrier contact info, claims portal links, and financial strength ratings

Claim Contacts

Policyholders, adjusters, and other stakeholders on the claim

Click any tab to switch views. Claim Info is shown by default.

Editing Information

Each section has an Edit button in the top right corner. Click it to update the information directly—no need to navigate away.

Quick Stats

At the top of the page, you'll see summary cards showing (for example):

  • Claim Number

  • Date of Loss

  • Peril

  • Status

These give you instant context about where the claim stands.

Navigating to Other Sections

Use the left sidebar to access other parts of your claim:

Section

What It's For

Property Details

Address, property features, storm history

Files

Documents, policies, inspection reports

Timeline

Key dates and milestones

Financials

Estimates, reconciliation, payments

Conversations

Communication history

Notes

Your notes on the claim

Co-Pilot

AI assistance and analysis

Need Help?

Click Support in the sidebar or use the chat bubble to reach our team.

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